Use Case Summary

Vertical
TRAVEL & HOSPITALITY
Region
AMERICAS
Version
CLASSIC


Travelocity.com allows consumers to reserve, book, and purchase airline tickets, hotel rooms, rental cars, cruises and packaged vacations without the help of a travel agent.
"This is a huge win for Travelocity, but an even bigger win for our customers, improving their ease of travel planning and getting the best, most personalized deals right in front of them."
Tony Arbelaez
Sr Director Customer Marketing, Travelocity


YEAR PUBLISHED
2018

Soundbite

Travelocity powers Trips For Me™ with Adobe Campaign. This personalized web experience has resulted in 15% higher engagement than a standard hotel deals page, higher click-thru rates for related recurring weekly Trips For Me™ emails, and a reduction in bounces when customers utilized the tool.

CHANNEL(s)
  • Web
  • Landing Pages
SOLUTION(s)
 
USE CASE(s)
  • Customer Journey Management
  • Salesforce/ExactTarget Replacement
  • Adobe Integrations