Use Case Summary

Vertical
TRAVEL & HOSPITALITY
Region
AMERICAS
Version
CLASSIC


Travelocity.com allows consumers to reserve, book, and purchase airline tickets, hotel rooms, rental cars, cruises and packaged vacations without the help of a travel agent.
"The campaign would have taken a week and a half with previous solutions, but with Adobe Campaign, we were running in hours. It was a huge success because we got out there before anyone else."
Tony Arbelaez
Senior Technology Manager, Travelocity


YEAR PUBLISHED
2018

Soundbite

Travelocity saw a 40% gain in their open rates with personalized emails, and overall they were able to efficiently generate 3 billion targeted emails from 50 weekly campaigns. These fully automated campaigns offer higher returns and allow Travelocity to launch campaigns in hours instead of weeks.

CHANNEL(s)
  • Email
  • Landing Pages
SOLUTION(s)
 
USE CASE(s)
  • Email Marketing
  • Salesforce/ExactTarget Replacement
  • Personalization